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Lockmaster AI
Legal Notice & Privacy Policy
Effective date: March 2026 · Applies to lockmasterai.co.uk, lockmasterai.eu, lockmasterai.app
1. Navigation Safety Disclaimer
IMPORTANT: Lockmaster AI is an informational tool only. It must not be used as a primary or sole source of navigation guidance. Water levels, lock status, depth readings, and all other data may be delayed, inaccurate, or unavailable. Always consult official sources and exercise your own seamanship judgement.
Lockmaster AI accepts no liability for: vessel grounding, collision, or damage; personal injury or loss of life; property damage; costs arising from navigation decisions made using this service.
The SOS panel displays publicly available emergency contact numbers for informational purposes only. In a genuine emergency, call 999 (UK) directly. Do not rely solely on this application in life-threatening situations.
2. Privacy Policy (GDPR)
Lockmaster AI is operated by Vallis Aurea d.o.o. We process data in accordance with EU GDPR and UK GDPR.
2a. What We Collect
- Location data — GPS coordinates used to display your position and fetch nearby data. Not stored permanently.
- Device UUID — randomly generated, stored in localStorage. No personally identifiable information. Used for session conversation history only.
- Community reports — report type, optional note (max 300 chars), approximate location, timestamp. Fully anonymous.
- Partner enquiries — name, email, venue details. Used solely to respond to your enquiry.
2b. What We Do Not Collect
- No user accounts or passwords
- No advertising trackers or analytics cookies
- No data sold or shared for marketing
- No permanent conversation log storage
2c. Third-Party Services
- Anthropic (Claude AI) — AI assistant. Location context sent per query. Privacy policy
- ElevenLabs — voice synthesis, active only when voice mode is on. Privacy policy
- OpenStreetMap / Overpass API — map and waterway data
- Environment Agency (UK) — river level monitoring
- Stadia Maps — map tiles (standard IP logging applies)
- GloFAS (EU) — European river forecast data
2d. Your Rights
Under GDPR: access, rectification, erasure of partner enquiry data; withdrawal of GPS consent via browser settings. Contact us below.
Community reports are fully anonymous. We cannot identify or delete individual reports on request.
3. Terms of Use
- You are responsible for your own navigation decisions and vessel safety
- Do not use as a substitute for official charts, licences, or required safety equipment
- Do not submit false or malicious community reports
- Service provided "as is" without warranty
4. Independence Notice
Lockmaster AI is not affiliated with, endorsed by, or operated by Canal & River Trust, Environment Agency, Inland Waterways Association, or any waterway authority.
5. Partner Listings
Partner listings are paid placements. Inclusion does not constitute endorsement. Facility information is provided by partners and has not been independently verified.
6. Contact
Vallis Aurea d.o.o., Luzani, Croatia
legal@lockmasterai.eu
Last updated: March 2026